|
November 2007 |
Volume 9, Issue 10, Part 1 |
| 
November: The Holidays Begin
In this issue...
Commentary:
Political Quiz from the Publisher. Have
you been watching the Democrat and Republican candidates'
television debates? Click on the link below to find
a very interesting quiz which is purported to tell
you which candidates are most aligned with your
views and opinions. Be prepared for some surprises.
FYI, my number one pick is
Joe Biden! Click
Here
Street Smarts:
Selling Franchises On The Internet
Industry
Focus:
Seasonal Franchise Strategies
Guest Column:
Calling all Franchisors: Is a Private Equity Transaction
in Your Future?
|
|
|
Selling Franchises
on the Internet
A decade or so ago, selling franchises was
an expensive and slow process that took some heavy investing
in full-page magazine ads, trade show exhibits, and direct
mail campaigns with fancy marketing materials. Times have
changed. Today, 80 percent of franchise leads are generated
on the Internet.
Selling franchises in cyberspace seems simple
enough. Any savvy franchisor with an idea and a credit card
can create a dazzling Web site on Saturday, have pay-per-click
ads running on Google Sunday, and be talking to prospects
by Monday. But, of course, selling franchises is never that
easy. Here are a few tips for making the most of the online
marketplace:
Boost traffic. Use a search optimization
firm to ensure people can find you. Buy keyword advertising
on Google and Yahoo to drive the right people to your site.
Take a message. Don't even try to make a
sale directly from your landing pages. Instead, find a way
to compel visitors to leave their contact information.
Show don't tell. Video is a great way to
increase click-through rates and capture rates (the number
of people who leave contact information), while lowering
marketing costs.
Prequalify prospects. Don't hold back information.
The content on your site should include useful and pertinent
information, everything a potential applicant would want
to know to become a franchisee.
Let the machine do the talking. By automating
a series of email messages, you can communicate regularly
and consistently with prospects - with virtually no effort
on your part. It can save time and money while weeding out
the tire kickers
Blow your own horn. Nothing demonstrates
credibility better than testimonials. Use both text and
video testimonials to dramatically increase your sales team's
effectiveness.
Keep it real. The Internet can do wonders,
but it can't replace the human element. Make it easy for
prospects to call you or arrange a face-to-face meeting.
Seasonal
Franchise Strategies
There are lots of great businesses
that operate full steam in the warm months, then in winter
they're forced to lay off workers and hope for an early
spring. But one person's off-season is another person's
peak season. Just ask any of the 375 Christmas Décor franchisees.
The founder, Blake Smith, came up with a cure for the off-season
blues when he started putting up Christmas lights for his
landscaping customers in Lubbock, Texas. Year after year
the solution has worked wonders for his bottom line. Today,
Christmas Décor has over 40,000 customers in 48 states and
Canada.
Christmas Décor's Marketing
Director, Brandon Stevens, says "Our founder had a good-sized
business with a lot of employees and equipment, but work
would come to a halt in the winter. One day a customer asked
for help hanging up their Christmas lights. That was the
start of a great idea. Over the next 5 years he developed
a pretty nice system that allowed him to work in the off
season when nobody else could."
Being able to operate 12 months
out of the year as opposed to 9 or 10 months makes a huge
difference even to a successful business. Within five years,
the company grew from $250,000 to a $1.3 million company."Of
that $1.3 million," Stevens points out, "about $300,000
was Christmas decor work BUT it accounted for 50% of the
profit. Our average net profit is about 24% compared to
different green businesses that range anywhere from 3% net
up to 10% net."
As a franchise, Christmas Décor
specifically targets green industry businesses. "Probably
85-90% of our franchisees are in a small business in lawn
care, landscaping, pest control, or irrigation. They already
have the labor force, the trucks, trailers, and tools. And
they have a customer base that they can leverage through
cross-selling, which helps them get started a lot faster,"
says Stevens.
| 
Company: Christmas Decor
Units: 375 Hotels
Startup costs: $25,-$50,000 including franchise
fee
Address: 206 23rd St, Lubbock TX
79404
Phone: 800-687-9551
Website: www.christmasdecor.net
In Business: 1986
Franchising since: 1996
|
On average (nationally) a Christmas
Decor installation runs about $1380 According to Stevens.
"Each display is custom to the property, but our typical
customer is going to get some roof lighting and a few windows,
some shrubs and a couple of trees. And there may be some
stake lighting around the walkways and driveway." The crews
start installing in mid-October, sometimes even earlier.
They return to take down the lights in January and finish
up by early February - just in time to get ready for spring.
Calling
all Franchisors: Is a Private Equity Transaction in Your
Future?
By: Ed Teixeira
Over the past several
years there have been a significant number of transactions
involving franchisor acquisitions by private equity firms.
Although the large transactions garner the majority of publicity
there are private equity firms that have invested as little
as three to five million dollars in a franchise company.
Although, recent events in the sub-prime
mortgage market have resulted in some risk aversion and
higher interest costs for potential transactions, PE firms
will continue to be attracted to franchise companies that
can provide the potential for good investment returns.
In general, private equity firms look for
certain attributes in franchise companies.
Candidates for Private Equity Transactions
are most attracted to:
• Food concepts with staying power
• Multi-owned franchisee companies operated quality franchise
concepts
• Business service concepts with good upside
• Positive cash flow
• Sound organizational structure
• Profitable franchisee network
• Ability to survive operational and financial due diligence
Another slant on the private equity deals
are the select private equity firms that seek to acquire
majority ownership in smaller franchise companies and are
willing to provide the capital to bring the franchise to
the next level of growth.
In General the PE company with the most
interested in franchise systems with these attributes:
• Minimum of approximately fifty franchisees
• Franchise concept with high growth potential
• Market demand for franchise products or services is strong
and growing
• Franchisor leadership that could continue to participate
in future plans
• Opportunity for rapid system growth, could include multi-unit
franchisees or regional developers
• Good operating procedures and financial controls;"Turn
-a rounds" have little appeal
Although private equity transactions in
the franchise sector may slow down in the future (until
the impact of the sub-prime mortgage crisis is gone) there
is still significant investment capital available and an
interest in franchise companies. Bottom line, franchisors
should have a sound franchise concept, positive cash flow
and a solid organization with a minimum of franchisee problems
to attract a private equity firm.
Ed Teixeira is the President of FranchiseKnowHow,
LLC a franchise development firm. He can be reached at ed@franchiseknowhow.com
visit www.franchiseknowhow.com
Wendy's 3rd-Q Net Income Plummets
Wendy's International Inc. reported last month a steep drop in its
third-quarter net income as year-ago profits from the now
spun-off Tim Hortons, restructuring costs and expenses from
the company's current strategic review chopped latest-quarter
earnings by more than half from a year ago. Still, the parent
company of 6,600 corporate or franchised Wendy's locations
posted a 55-percent jump in income from continuing operations
for the third quarter and said it expects to hit the higher
end of its annual per-share earnings target of between $1.09
and $1.23. That range excludes restructuring charges and
board expenses for the company's review of options.
Net income for the third quarter ended Sept
30. totaled $29.9 million, or 34 cents per share, compared
with year-ago profit of $69.2 million, or 58 cents per share.
In the current fourth quarter, Wendy's plans to promote
its Combo Choices deal, which allows customers to mix and
match a sandwich, drink and side item. In November, the
chain will promote its Jalapeno Cheddar Double Melt premium
hamburger. The company also will continue to roll out its
breakfast offerings which are now available at about 850
restaurants. (Nation's Restaurant News, 10/25/07)
Applebee's Shareholders Support Sale to IHOP
Shareholders of the bar-and-grill chain Applebee's International approved
a $1.9 billion buyout offer from pancake house operator
IHOP. More than seventy percent of shares voting approved
the agreement. Under terms of the deal, shareholders of
Applebee's will be paid $25.50 a share, a 4.6% premium over
its closing price on the day before the offer was announced.
IHOP is also assuming $155 million in Applebee's debt as
part of the deal. The sale is expected to close by Nov 29.
The combined company would have $6.8 billion in annual sales
and more than 3,200 restaurants.
Officials at both companies have characterized
the deal as a way to help rejuvenate Applebee's, one of
the nation's largest restaurant chains. Its profits and
sales have fallen in the past year as rising fuel and housing
costs and changing consumer behavior have reduced traffic
in its dining rooms. The deal is viewed as a coup for IHOP,
which is smaller than Applebee's but had had success in
building its own brand and sales in the face of economic
headwinds. IHOP plans to franchise most of Applebee's 510
company-owned stores and sell real estate tied to around
200 of those stores as a way to pay for the deal. (USA Today,
10/30/07)
Lodging Econometrics (LE), the Global Authority for Hotel
Real Estate, released its latest report to the Lodging Industry,
announcing that the New Construction Pipeline in the United
States set a record at 5,011 projects/654,503 rooms, making
Q3 the fifth consecutive record-setting quarter. According
to the President of Lodging Econometrics, guestroom counts
in the Pipeline are 31% higher than the last peak in 1999
and the project count is 47% greater. Factoring in cancellations
and postponements, the overall Pipeline accelerated by 375
projects/43,162 rooms quarter-over-quarter.
Surpassing 5,000 projects in the Pipeline
is seen as a milestone event. It reflects the surge of select
service and mid-market brands developed earlier, as well
as a number of new, contemporary brands launched in recent
years. Designed to meet the changing requirements of today's
business and leisure travelers, these new brands are rapidly
gaining favor with developers. The much-discussed credit
crisis has not - as yet - significantly affected those hotels
already in the Pipeline or impacted developers announcing
new projects. Today, developers believe that, while construction
financing may be more expensive in the short run, interest
rates can be expected to stabilize at a modestly higher,
yet still attractive level after the markets re-price for
risk and resolve their problems. (Hotels Magazine, 10/31/07)
Dairy Queen to Open 500 Stores in China
According to a published report, Dairy Queen plans to
open 500 franchised restaurants in China over the next five
years. Instead of being developed in shopping malls, where
Dairy Queen's restaurants in China are now located, the
new units will be placed on the sides of streets and near
metro stations in 17 Chinese cities where Dairy Queen stores
already operate. When the new restaurants open, China will
be Dairy Queen's third-largest market after the United States
and Canada. Minneapolis-based Dairy Queen, a holding of
Berkshire Hathaway, consists of more than 5,600 units worldwide,
including about 50 in China. (Nation's Restaurant News,
11/9/07)
Taco Del Mar founder and CEO, James Schmidt, assumed the duties of
president of the 262-unit fast-casual this month upon the
sudden departure of David Huether, who also was chief operating
officer. Kevin Hansen, formerly franchise development vice
president, took over as COO. Company officials confirmed
Huether's departure but deferred comment. However, the franchisor
noted that Huether would serve as a consultant to the company
and remain a stakeholder.
Taco Del Mar franchisees have complained in
recent months about rising food costs, distribution problems,
lack of support and weakening sales and profitability. Thirty-five
branches of the chain closed in the year ended Sept 30.
In a memo sent to franchisees earlier this month, Huether,
who had been president since 2004, acknowledged their concerns
and outlined plans to boost profits, including a shift to
smaller portions and possible value pricing. Schmidt also
confirmed that the 15-year-old chain would add a value menu,
as well as new support programs for franchisees. Based in
Seattle, Taco Del Mar currently operates in 25 states. (Nation's
Restaurant News, 11/9/07)
Auntie Anne's Expands into Honduras and Greece
Auntie Anne's Pretzels announced this month that it is continuing
its global expansion with the addition of stores in two
new countries, Honduras and Greece. This development brings
the chain's worldwide presence to 935 locations in 14 countries.
The first Honduras location was opened on October 5, 2007
in Tegucigalpa by franchisee PD Pretzel Central America
S.A. Honduras is the second country in Central and South
America for Auntie Anne's since expanding into the market
in 2000 with the opening of a store in Venezuela. Wrap Factory
South Ltd. will open the first Auntie Anne's in Greece on
November 7, 2007 in The Mall Athens. Greece marks the second
country in the European Union that Auntie Anne's has expanded
into, joining the United Kingdom, which has been part of
the system since 2002.
Auntie Anne's has opened 52 new stores to
date in 2007, and has plans to open more than 20 before
the end of the year. In addition to Honduras and Greece,
the Pennsylvania-based franchisor's 935 stores span the
U.S., South Korea, Singapore, Philippines, Malaysia, Venezuela,
United Arab Emirates, Hong Kong, Indonesia, Saudi Arabia,
Thailand, England and Taiwan. (QSR Magazine, 11/1/07)
|