Announcing Support@FranchiseHelp, Our New Knowledge Base To Equip Franchise Brands For Faster Growth
FranchiseHelp has been building marketing technology in the franchising space for many years.
And if you had to describe how our product works to an outsider, the answer would sound like one of those drop down menus on an online dating profile:
It’s complicated.
Naturally, many people have many questions. From our clients to our users to our partners to our employees, we get a lot of inbound calls and emails about how certain aspects of our technology work.
And so, we wanted to build a way for people to feel empowered to do their own research, help themselves and get answers quickly, easily, and most importantly, consistently.
Today we’re announcing the launch of Support@FranchiseHelp, a public knowledge base that equips you with the knowledge to connect with future owners and grow your franchise brand.
Questions about finance? No problem. Learn about payments, billing and refunds on your FranchiseHelp account. Here's one article on delivery emails:
Everything you read on our knowledge basis is reverse engineered from real questions our clients have asked us (many, many times!) over the years. We’ve put tremendous thought into our answers, we stand by every word we wrote, and now we’re making these resources available to you.
The best part is, if there’s a question you have about our tech, or something you have always wanted to know about our unique approach to franchise development, we want to hear from you. Our knowledge base may spark a question, so ping us at support@franchisehelp.com, and we’ll not only answer you, but if it's an issue we haven’t addressed yet, we’ll also immortalize your question as part of our knowledge base.
Support@FranchiseHelp, has been built and will continue to be built in collaboration with our clients. We’ll always be adding to it as long as we’re around. Franchising will always have questions, and we’ll always have answers.
Even if it's complicated.
Our best email of 2015 – And what it teaches us
Well, for 2015 I’m happy to report that we’re probably going to end up sending well over 100 million emails! And that only means that we’ve learned more about how potential franchisees interact with email.
What are different ways to think about retargeting people who visit my franchise’s website but do not convert?
One of the tried and true facts of franchise lead generation is that it generally takes a big leap of faith for someone to seriously consider opening a franchise.
What is Split (A/B) Testing?
Split Testing or A/B Testing or Multivariate testing (doesn’t really matter which term you use, they all mean the same thing) is one way for a franchise to figure out how to best design their website or test any strategy for that matter.
